5月1日，“五一”假期首日，海口迎来旅游客流高峰，作为海口标志性文旅地标之一的骑楼老街人头攒动、游人如织，南洋风情的骑楼建筑与热闹的烟火气交相辉映，吸引了大批市民游客前来打卡游览。当日，“海口Yeah”海口国际人才志愿服务团组织6名外籍团员，走进海口市中山路骑楼老街开展志愿服务活动，用热情与专业为往来游客保驾护航，成为假期里一道独特的跨文化风景线。
On May 1st, the first day of the May Day holiday, Haikou experienced a peak in tourist traffic. The arcade-style old street, one of the city's iconic cultural and tourism landmarks, was bustling with visitors; its Nanyang-style architecture harmonized beautifully with the vibrant atmosphere, attracting numerous locals and tourists to visit and take photos. That day, the "Haikou Yeah" International Talent Volunteer Service Team dispatched six foreign members to the Zhongshan Road arcade street to conduct volunteer services, providing enthusiastic and professional assistance to travelers, creating a distinctive cross-cultural highlight during the holiday period.
据悉，“海口Yeah”海口国际人才志愿服务团由海口市外事办公室、海口市外国专家局共同组建，旨在搭建中外文化交流桥梁，凝聚国际人才力量，助力海南自贸港国际化建设，此前已累计开展各类志愿活动80余场，服务群众超5000人次，用实际行动为海口提升国际影响力注入坚实力量。此次参与服务的6名外国志愿者分别来自巴基斯坦、缅甸、印度尼西亚等多个国家，他们主动放弃假期休息，化身“志愿使者”，扎根骑楼老街开展志愿服务。
It is reported that the "Haikou Yeah" Haikou International Talent Volunteer Service Team was jointly established by the Haikou Municipal Foreign Affairs Office and the Haikou Municipal Bureau of Foreign Experts, aiming to build a bridge for cultural exchange between China and other countries, mobilize international talent resources, and support the international development of the Hainan Free Trade Port. To date, the team has organized over 80 volunteer activities, serving more than 5,000 individuals, thereby making tangible contributions to enhancing Haikou's international influence. The six foreign volunteers participating in this initiative hail from countries including Pakistan, Myanmar, and Indonesia; they voluntarily gave up their holidays, serving as "volunteer ambassadors" who dedicated themselves to providing services in the traditional arcade streets of Haikou.
活动现场，尽管人流密集，但外籍志愿者们始终保持着饱满的热情，统一穿着志愿服装，在老街主要路口、景点周边有序开展服务，重点为来往游客提供道路指引、景点介绍等力所能及的帮助，耐心解答游客关于乘车路线、特色美食、周边景点等各类问询。面对游客的求助，无论是指引前往水巷口市集的路线，还是介绍骑楼建筑的历史渊源。遇到外国游客志愿者会用英语进行服务，而对于中国游客6位外国志愿者又都能用流利的中文耐心回应、细致讲解，用真诚的笑容传递温暖，打破了语言与文化的隔阂。
At the event site, despite the dense crowd, the foreign volunteers maintained high enthusiasm throughout. Uniformly dressed in volunteer attire, they provided orderly services at major intersections and around scenic spots along the old street, focusing on offering assistance such as road guidance and attraction introductions to passing tourists, while patiently answering various inquiries about transportation routes, local cuisine, and nearby attractions. When responding to tourist requests—whether guiding them to the Shuixiangkou Market or explaining the historical origins of the arcade architecture—they offered services in English. For Chinese tourists, all six foreign volunteers responded fluently in Chinese with detailed explanations, conveying warmth through sincere smiles and bridging the gaps between languages and cultures.
“本来担心找不到路，没想到有外国志愿者主动帮忙指引，不仅耐心，中文说得也很好，太贴心了！”来自佛山的游客周女士点赞道。不少游客在接受帮助后，纷纷向外籍志愿者表达感谢，大家表示，外籍志愿者的加入，不仅解决了出行中的实际难题，更让他们感受到了海口这座城市的开放与包容，为旅途增添了一份特别的温暖与记忆。
"I was initially worried about not finding my way, but to my surprise, a foreign volunteer offered help proactively. Not only were they patient, but their Chinese was also excellent – truly thoughtful!" praised Ms.Zhou, a tourist from Foshan. Many visitors expressed gratitude to the volunteers after receiving assistance, noting that their presence not only resolved practical travel difficulties but also allowed them to experience Haikou's openness and inclusiveness, adding a special touch of warmth and memorable moments to their journey.
此次“五一”假期志愿服务活动，不仅为骑楼老街的旅游服务注入了多元力量，缓解了客流高峰期间的服务压力，更让外籍志愿者在实践中深入了解海口文化、融入城市生活，进一步推动了中外文化的交流与融合。下一步，“海口Yeah”海口国际人才志愿服务团将继续吸纳更多国际人才加入，开展更多专业化、精准化的志愿活动，让“洋面孔”成为海口志愿服务的鲜活名片，助力打造更具国际范、更有温度的滨海旅游城市。（文/陈必勋 皮进宇 图/皮进宇）
This May Day holiday volunteer service initiative not only brought diverse contributions to tourism services along the arcade-style old street, alleviating service pressure during peak visitor periods, but also enabled foreign volunteers to gain a deeper understanding of Haikou's culture and integrate into urban life through practical experience, further fostering cultural exchange and integration between China and other countries. Moving forward, the "Haikou Yeah" International Talent Volunteer Service Team will continue to recruit more international participants and carry out more specialized and targeted volunteer activities, turning these international contributors into a vibrant hallmark of Haikou's volunteer sector and contributing to the development of a coastal tourist city with greater international appeal and human warmth. (Text by Chen Bixun, Pi Jinyu; Photos by Pi Jinyu)
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