文/海口国际人才之家近日，首届“聚四方之才·海南自贸港人才周”启动仪式在海口举办。为深化“人才周”海口系列活动，扎实推进外事为民走基层工作，持续提升政务服务国际化水平，优化涉外营商环境，助力海南自贸港建设，5月13日，海口市政务涉外英语口语培训班在市政务服务中心正式开班。

By Haikou International Talent Home: Recently, the inaugural "Gathering Talents from All Directions – Hainan Free Trade Port Talent Week" launch ceremony was held in Haikou. To further enhance the series of events under the "Talent Week" initiative, advance grassroots-level public services for foreign affairs, continuously improve the internationalization of government services, optimize the foreign-related business environment, and support the development of the Hainan Free Trade Port, the Haikou Government Foreign Affairs English Oral Training Program officially commenced on May 13 at the Municipal Government Service Center.
本次培训由海口市外事办公室、海口市科学技术和工业信息化局、海口市营商环境建设局联合主办，“海口Yeah”海口国际人才志愿服务团承办，是推动外事资源下沉、服务关口前移的重要举措，旨在把专业外事服务延伸至政务服务一线，以窗口涉外服务能力提升带动城市国际化服务水平升级，为外籍人才在海口工作、生活、创业提供更专业、便捷、贴心的政务服务。培训紧扣政务窗口涉外服务实际需求，聚焦自贸港政策咨询、政务礼仪及生活服务等高频场景，采用外教主讲＋场景模拟＋互动实操的教学模式，突出实用性、针对性与可操作性，帮助参训人员快速掌握政务服务常用英语口语，提升涉外沟通与服务能力。

This training program was jointly organized by the Haikou Municipal Foreign Affairs Office, the Haikou Municipal Bureau of Science, Technology and Industrial Information Technology, and the Haikou Municipal Business Environment Construction Bureau, and implemented by the "Haikou Yeah" International Talent Volunteer Service Team. It represents a key initiative to extend foreign affairs resources to grassroots levels and advance service delivery at the front line, aiming to bring professional foreign affairs services directly to government service interfaces. By enhancing the capacity of service windows to handle international affairs, it seeks to elevate the city's overall international service standards and provide foreign talents with more professional, convenient, and attentive government services for working, living, and starting businesses in Haikou. The training closely addresses practical needs in cross-border services at government offices, focusing on high-frequency scenarios such as free trade port policy consultations, official etiquette, and daily life support services. Utilizing a teaching approach that combines lectures by foreign instructors, scenario simulations, and interactive hands-on exercises, it emphasizes practicality, relevance, and operability, enabling participants to quickly master essential English communication skills for government services and improve their foreign-related communication and service capabilities.
开班仪式上，新加坡籍外教、“海口Yeah”海口国际人才志愿服务团代表符积虎博士作动员分享，鼓励大家大胆开口、学以致用，并现场带来30分钟首场互动展示课。课堂上，符积虎博士以政务场景实用表达为核心，带领学员开展基础口语练习、发音纠正及情景模拟互动，教学形式生动活泼、节奏紧凑高效，参训人员主动参与、积极应答，现场学习氛围浓厚，充分展现出政务窗口人员对提升涉外服务能力的热切期盼。本期政务涉外英语口语培训班面向全市政务大厅一线窗口及涉外服务岗位人员开放。培训共设置10次专题课程，将通过系统化、场景化教学，着力打造一支懂英语、精业务、善服务的国际化政务服务队伍，以高质量涉外服务擦亮海口人才服务品牌，为海南自贸港建设提供坚实人才支撑和服务保障。

At the opening ceremony, Dr. Fu Jihu, a Singaporean foreign language instructor and representative of the "Haikou Yeah" International Talent Volunteer Service Team, delivered an inspiring speech encouraging participants to speak confidently and apply their knowledge practically, while also presenting the first interactive demonstration lesson lasting 30 minutes. During the session, Dr. Fu focused on practical communication skills for government scenarios, guiding trainees through foundational oral exercises, pronunciation refinement, and situational role-playing activities. The teaching approach was engaging, dynamic, and highly efficient, with active participation and enthusiastic responses from attendees, creating a vibrant learning atmosphere that reflected government service staff's strong commitment to enhancing international service capabilities. This government foreign affairs English speaking training program is open to frontline staff at municipal government service centers and positions handling international affairs. Comprising 10 specialized modules, the program employs systematic, context-based teaching methods to cultivate a globally competent workforce proficient in English, business expertise, and customer service excellence. Its goal is to elevate Haikou's talent service brand through high-quality international services and provide robust support for the development of Hainan Free Trade Port.